AGB

Effective Date: 12 September 2020

Latest Revision: 30th May 2026

Operator: ASTARI B.V.

Website: astariwearables.com

Contact: info@astariwearables.com

1. Overview

This website is operated by ASTARI B.V. Throughout these Terms of Service, the terms "ASTARI", "we", "us", and "our" refer to ASTARI B.V.

These Terms govern your access to and use of our website, products, and services, including purchases made through our online store.

By accessing or using our website or purchasing products from us, you agree to be bound by these Terms and any policies referenced herein, including our Refund Policy, Privacy Policy, Shipping Policy, and any additional terms that may apply to specific services or promotions.

If you do not agree to these Terms, you must not use this website or our services.

We may update these Terms from time to time to reflect changes in law, business practices, or our services. Updated versions will be posted on this page with a revised date. Continued use of the website following such updates constitutes acceptance of the revised Terms.

2. E Commerce Platform

Our online store is hosted by Shopify Inc., which provides the ecommerce infrastructure and technical systems necessary to operate our online store and process purchases securely.

3. Eligibility and Website Use

By using this website, you confirm that:

• You are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian where applicable.
• You will use the website and services only for lawful purposes.
• You will not use our products, services, or website for fraudulent, abusive, unauthorized, or unlawful activity.
• You will comply with applicable local, national, and international laws and regulations.

You may not:

• Introduce viruses, malware, spyware, or destructive code.
• Attempt unauthorized access to systems or infrastructure.
• Interfere with website functionality or security.
• Use scraping, automated extraction, or similar methods without written permission.
• Misrepresent identity or provide false information.

We reserve the right to suspend or terminate access and pursue legal remedies where misuse or unlawful activity is suspected.

4. General Conditions

We reserve the right to refuse, limit, suspend, or terminate service, website access, customer accounts, or orders where reasonably necessary to:

• Prevent fraud or abuse
• Protect customers or our business
• Enforce these Terms
• Address legal or operational concerns
• Maintain website or system security

We are not obligated to provide detailed reasons where disclosure may compromise fraud prevention, security, or legal obligations.

Website and service functionality may rely on third party infrastructure and internet networks.

Information transmitted through the internet may pass through third party systems.

Payment card information is encrypted during transmission and processed through secure payment providers.

5. Website Information and Accuracy

We aim to ensure that website content, pricing, product information, and other materials are accurate and current.

However, errors, inaccuracies, delays, or omissions may occasionally occur.

Website content is provided for general informational purposes and should not be relied upon as the sole basis for purchasing decisions without verifying relevant information.

We reserve the right to correct errors, inaccuracies, or omissions and to update or modify website information at any time.

We are under no obligation to continuously update all information unless legally required.

6. Product Availability, Pricing, and Service Changes

Products, pricing, promotions, and availability may change without prior notice.

We reserve the right to:

• Modify or discontinue products or services
• Limit quantities
• Restrict availability
• Change specifications or pricing
• Withdraw products from sale

Temporary or permanent product discontinuation may occur without liability except where required under applicable law.

Prices displayed on the website do not guarantee future pricing.

7. Products and Product Information

Certain products may be available exclusively online and may be limited in quantity.

We make reasonable efforts to display products accurately, including images, specifications, and colors.

However:

• Screen settings and devices may affect appearance
• Images may be illustrative
• Minor variations may occur
• Product descriptions may occasionally contain errors

We do not guarantee that website images, colors, or descriptions will be entirely error free or perfectly match individual expectations.

8. Payment Wearables and Compatibility

ASTARI products operate within third party payment ecosystems and may depend on banks, card issuers, payment providers, mobile applications, NFC terminals, or external platforms.

Compatibility may vary depending on:

• Country
• Issuer
• Payment network
• Device
• Terminal
• Software updates
• Third party provider policies

Unless expressly stated otherwise, ASTARI does not guarantee compatibility with every bank, card, payment provider, payment terminal, country, or third party platform.

Customers are responsible for verifying compatibility and following applicable setup instructions.

Payment functionality may be affected by external factors outside ASTARI's control, including issuer policies, technical changes, payment network rules, or third party system availability.

Contactless limits, authentication requirements, and PIN rules are determined by banks, issuers, and payment providers and may vary.

9. Orders, Billing, and Account Information

You agree to provide accurate, current, and complete billing, shipping, and account information.

We reserve the right to:

• Refuse or cancel orders
• Limit quantities
• Restrict multiple orders
• Investigate suspicious activity
• Decline transactions where fraud or misuse is suspected

This may include orders associated with:

• Identical payment methods
• Shared billing information
• Duplicate addresses
• Suspicious patterns

Where reasonably necessary to prevent fraud, comply with legal obligations, or verify payment security, ASTARI may request additional information or identity and payment verification before accepting or dispatching an order.

Where possible, we may attempt to contact you regarding order modifications or cancellations.

Order confirmation does not necessarily constitute final acceptance.

A purchase agreement may only be formed once an order has been accepted and dispatched.

10. Delivery and Risk

Estimated delivery times are provided for guidance only and are not guaranteed unless expressly agreed otherwise.

Customers are responsible for providing accurate delivery and contact information.

ASTARI is not responsible for delays caused by carriers, customs procedures, force majeure events, inaccurate customer information, or circumstances outside our reasonable control.

Risk of loss or damage to products transfers in accordance with applicable consumer law and generally passes when the customer or their designated recipient takes physical possession of the goods.

11. Third Party Services and Links

Our website may contain links to third party services, tools, content, or websites.

Third party services are provided independently and may be subject to their own terms and policies.

We do not control or assume responsibility for third party services, transactions, content, or practices.

Use of third party services is at your own discretion and subject to the relevant third party terms.

12. User Content and Submissions

If you submit reviews, comments, ideas, suggestions, images, testimonials, or similar content to ASTARI, you grant us a non exclusive, worldwide, royalty free license to use, reproduce, publish, display, adapt, and distribute such content for operational, promotional, marketing, customer service, and website related purposes.

You confirm that submitted content:

• Is lawful
• Does not infringe third party rights
• Is not defamatory or misleading
• Does not contain malicious code

We reserve the right to remove or refuse content at our discretion.

13. Personal Information

Personal information submitted through the website is handled in accordance with our Privacy Policy.

14. Errors, Inaccuracies, and Order Corrections

We reserve the right to correct errors, inaccuracies, or omissions at any time.

This may include correcting:

• Pricing errors
• Product information
• Availability
• Shipping information
• Promotions or offers

Where an error materially affects an order, we reserve the right to cancel or decline the affected order and issue a refund where payment has already been processed.

15. Prohibited Uses

You may not use the website or services:

• For unlawful activity
• To infringe rights
• To distribute harmful software
• To harass or abuse others
• For phishing, scraping, spam, or fraudulent activity
• To interfere with website security or functionality

Violation may result in suspension, termination, legal action, or refusal of future service.

16. Intellectual Property

All intellectual property on this website, including branding, trademarks, designs, photographs, videos, text, graphics, software, and website content, belongs to ASTARI B.V. or its licensors.

No content may be copied, reproduced, distributed, modified, exploited, or used without prior written permission.

Unauthorized use may result in legal action.

17. Product Tampering and Misuse

Unauthorized modification, tampering, reverse engineering, misuse, or damage to ASTARI products may:

• Void warranties
• Void support eligibility
• Affect product functionality
• Create safety or payment related risks

ASTARI reserves the right to deny refunds, support, or warranty claims where misuse, tampering, or unauthorized modification is identified or reasonably suspected.

18. Disclaimer and Warranty Limitations

Website services and functionality are provided on an "as available" basis.

While we aim to maintain reliable and secure services, we do not guarantee uninterrupted, error free, or continuously available website operation.

Nothing in these Terms excludes or limits any mandatory statutory consumer rights, including rights relating to product conformity, legal guarantees, withdrawal rights, or defective products under applicable law.

Any voluntary or commercial warranty offered by ASTARI exists in addition to and does not replace statutory consumer rights.

19. Limitation of Liability

To the fullest extent permitted by applicable law, ASTARI shall not be liable for indirect, incidental, special, punitive, or consequential losses, including loss of profits, business interruption, or loss of data arising from use of the website or services.

Our maximum aggregate liability relating to any purchase or claim shall not exceed the amount paid for the relevant product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for:

• Fraud or fraudulent misrepresentation
• Intentional misconduct
• Death or personal injury caused by negligence
• Mandatory statutory consumer protections
• Applicable product liability obligations

20. Force Majeure

ASTARI shall not be liable for delay, failure, or interruption in performance caused by circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• Natural disasters
• War or civil unrest
• Government action or restrictions
• Labor disputes or strikes
• Supply chain disruptions
• Transport interruptions
• Customs delays
• Cyber incidents
• Telecommunications failures
• Payment network or third party system outages
• Pandemics or public emergencies

Where such events occur, ASTARI may suspend or delay affected obligations for the duration reasonably necessary.

21. Indemnification

You agree to indemnify and hold harmless ASTARI, its employees, directors, suppliers, and partners against claims or liabilities arising from:

• Breach of these Terms
• Misuse of the website or products
• Violation of laws
• Infringement of third party rights

22. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

23. Termination

These Terms remain effective unless terminated.

You may terminate these Terms at any time by ceasing use of the website and services.

We may suspend or terminate access where:

• These Terms are breached
• Fraud or misuse is suspected
• Legal or security concerns arise
• Our operations, customers, systems, or reputation may be harmed

Termination shall not affect rights or obligations arising prior to termination.

24. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising from them shall be governed by the laws of The Netherlands.

We encourage disputes to be resolved through good faith communication before formal legal proceedings are initiated.

Where disputes cannot be resolved amicably, they may be submitted to the competent courts of The Netherlands.

Nothing in this section limits or excludes any mandatory consumer rights or jurisdiction protections that may apply under applicable law.

25. Policy Hierarchy

These Terms should be read together with ASTARI's related policies, including but not limited to:

• Refund Policy
• Shipping Policy
• Privacy Policy
• Cookie Policy

Where specific matters are addressed in a dedicated policy, that policy may supplement these Terms and govern the relevant subject matter.

26. Entire Agreement

These Terms constitute the entire agreement between you and ASTARI regarding use of the website and related consumer services and supersede prior understandings relating to those matters.

27. Changes to Terms

We may revise these Terms from time to time to reflect legal, operational, or business changes.

Updated versions will be published on this page together with the revised date.

Continued use of the website following publication of revised Terms constitutes acceptance of those updates.

28. Contact Information

For questions or legal inquiries regarding these Terms:

Email: info@astariwearables.com
ASTARI B.V., Jonkerbosplein 52, 6534 AB Nijmegen, The Netherlands